Listening Practice Test-9
The entire Listening section takes approximately 47–55 minutes, including the time to listen to the audio and answer the questions. Time varies depending on the complexity and length of the audio tracks in each part. In the CELPIP Listening section, each part focuses on a specific skill and is titled accordingly. Here are the titles allocated for each part: Listening Test Instructions-I
Part
Specific Skills
Time
Listening Part-1
Listening To Problem Solving
3 mins
Listening Part-2
Listening to a Daily Life Conversation
5 mins
Listening Part-3
Listening for Information
5-7mins
Listening Part-4
Listening to a News Item
2-3 mins
Listening Part-5
Listening to a Discussion
6-8 mins
Listening Part-6
Listening for Viewpoints
8-10 mins
Part 1: Listening to Problem Solving – Car Rental Miscommunication
Passage 1:
Audio Script
Agent: “Good morning, how can I assist you today?”
Customer: “Hi, I made a reservation for a car online, but when I arrived to pick it up, the staff said there was no record of my booking. I’m really confused because I received a confirmation email and everything seemed fine.”
Agent: “I apologize for the inconvenience. Let me first check your booking details. Can you provide your reservation number or the email address you used to make the booking?”
Questions for Passage 1:
- What is the customer’s initial issue?
- a) The car is damaged
- b) The car is not available for pick-up
- c) The booking is missing in the system
- d) The booking was for the wrong car
- What does the customer want the agent to do?
- a) Issue a refund
- b) Resolve the booking issue
- c) Offer a different car
- d) Cancel the reservation
- What information does the agent ask from the customer?
- a) Booking ID or email address
- b) Credit card details
- c) Proof of payment
- d) Booking date
Passage 2:
Audio Script
Customer: “I used my credit card to make the reservation last Friday. The email confirmation was sent to my email address, john@example.com. It was for a compact car.”
Agent: “Okay, I’ve found your booking. It appears there was a technical issue on our side, and it didn’t register properly in our system. However, I see that a compact car was indeed reserved for you. Let me see if we have one available right now.”
Customer: “That’s good to hear. Can you also make sure it’s delivered to my hotel, as I’m unable to come to your office?”
Questions for Passage 2: 4. What method did the customer use to make the reservation?
- a) By phone
- b) By credit card
- c) Through a travel agent
- d) By email
- What type of car did the customer reserve?
- a) SUV
- b) Sedan
- c) Compact car
- d) Luxury car
- What does the customer request regarding the car delivery?
- a) The car should be available at the office
- b) The car should be delivered to their hotel
- c) The car should be ready for pick-up at a nearby location
- d) The car should be delivered by a specific time
Passage 3:
Audio Script
Agent: “I’ve confirmed we do have a compact car available, and I’ll have it delivered to your hotel within the next hour. I apologize again for the inconvenience, and I’ll ensure this won’t happen again.”
Customer: “Thanks for sorting it out so quickly. I appreciate the prompt response.”
Agent: “It’s our pleasure. If there’s anything else you need, don’t hesitate to let us know. Have a great day!”
Questions for Passage 3: 7. What does the agent promise the customer?
- a) A discount on the booking
- b) A different car model
- c) Delivery of the car within an hour
- d) A complimentary upgrade
- How does the customer respond to the agent’s solution?
- a) They are dissatisfied with the offer
- b) They express appreciation for the prompt solution
- c) They ask for additional services
- d) They request a refund
Part 2: Listening to a Daily Life Conversation – Booking Tickets for a Sports Event
Audio Script
Person 1: “Hey, have you heard about the upcoming football game? It’s on Saturday at 3:00 PM, and I was thinking we should go.”
Person 2: “Yeah, I heard about it! I’ve been meaning to buy tickets. Have you already booked yours?”
Person 1: “I checked online yesterday, and the prices are pretty steep. They’re still available, but they might sell out soon.”
Person 2: “I don’t mind paying a little extra if it guarantees good seats. How much are the tickets?”
Person 1: “They’re around $75 for general admission. But if we want seats closer to the field, it’s $120 each.”
Person 2: “Hmm, I think I’ll go for the $120 ones. I want a good view of the game. Can you buy the tickets for us?”
Person 1: “Sure, I’ll grab them now before they sell out. I’ll get us two tickets in the VIP section.”
Person 2: “Great, thanks! I’m really looking forward to the game.”
Questions for Part 2:
- What event are the two people discussing?
- a) A music concert
- b) A football game
- c) A theater show
- d) A basketball game
- What is Person 1’s concern about the tickets?
- a) The tickets are too expensive
- b) The tickets might sell out
- c) The match time is inconvenient
- d) The venue is too far
- What are the two price options for the tickets?
- a) $50 for general admission, $100 for VIP
- b) $75 for general admission, $120 for closer seats
- c) $60 for general admission, $150 for VIP
- d) $80 for general admission, $130 for front row seats
- What section does Person 2 prefer?
- a) General admission
- b) The side section
- c) VIP section
- d) The back row
- What does Person 1 decide to do?
- a) Wait for a discount
- b) Buy the tickets in the VIP section
- c) Look for cheaper tickets
- d) Not buy the tickets
Part 3: Listening for Information – Explanation of New Health Insurance Benefits
Audio Script
Speaker: “Good afternoon, everyone! I’m here today to walk you through the new changes in our health insurance policy for this year. As of January 1st, we’ve expanded mental health services. All members now have access to therapy sessions, including online counseling, at no additional cost. We’ve also increased the number of physical therapy visits that are covered. You’ll now be able to visit a physical therapist up to ten times a year, fully covered by the plan. In addition, we’ve added preventive care coverage, so vaccines like the flu shot and routine screenings are now covered as well. Lastly, we’re offering members discounted gym memberships and wellness programs to promote overall health.”
Questions for Part 3:
- What is the main change in the health insurance policy?
- a) Increased coverage for prescription drugs
- b) Expanded mental health services
- c) Higher premiums for members
- d) Reduced coverage for physical therapy
- What type of services are now included in the policy at no additional cost?
- a) Dental services
- b) Therapy sessions
- c) Hospital stays
- d) Emergency care
- How many physical therapy visits are now covered by the plan?
- a) Five visits
- b) Ten visits
- c) Fifteen visits
- d) Unlimited visits
- What preventive care is now covered by the insurance?
- a) Annual physical exams
- b) Vaccines and routine screenings
- c) Mental health check-ups
- d) Vision tests
- What new benefit is offered to members?
- a) Free gym membership
- b) Discounts on gym memberships and wellness programs
- c) Free health check-ups
- d) Free mental health services
Part 4: Listening to a News Item – New Tax Policies Announced by Finance Ministry
Audio Script
Reporter: “In today’s news, the Finance Ministry has announced a set of new tax policies aimed at stimulating economic growth. The new policies include a reduction in the corporate tax rate from 30% to 25% for businesses that invest in local infrastructure. Additionally, there is a new tax credit for small businesses that hire employees from underrepresented groups. These new measures are expected to increase job opportunities and support local economies. The government is also introducing a new tax bracket for high-income earners, which will increase the top tax rate by 2%. These changes will take effect starting from April 1st of this year.”
Questions for Part 4:
- What is the purpose of the new tax policies?
- a) To reduce corporate profits
- b) To stimulate economic growth
- c) To cut government spending
- d) To increase the corporate tax rate
- Which businesses will benefit from a tax rate reduction?
- a) Large multinational companies
- b) Small businesses in rural areas
- c) Businesses investing in local infrastructure
- d) Companies in the technology sector
- What new tax credit is introduced?
- a) For businesses investing in education
- b) For businesses that hire employees from underrepresented groups
- c) For companies exporting goods overseas
- d) For large corporations only
- What change is being made to the tax rate for high-income earners?
- a) It will be decreased
- b) It will remain the same
- c) It will be increased by 2%
- d) It will be reduced to 25%
- When will these new tax policies come into effect?
- a) June 1st
- b) January 1st
- c) April 1st
- d) September 1st
Part 5: Listening to a Discussion – Deciding on a Menu for a Family Reunion
Audio Script
Person 1: “Okay, so for the family reunion next weekend, we need to finalize the menu. I was thinking we could start with some appetizers. Maybe a cheese platter, vegetable dips, and mini bruschettas?”
Person 2: “That sounds great. I love a cheese platter. How about we also add some stuffed mushrooms and shrimp cocktail to start? They’re always crowd-pleasers.”
Person 1: “I like that idea! For the main course, we should have some variety. I was thinking of a barbecue—grilled chicken, ribs, and maybe some veggie skewers. What do you think?”
Person 2: “That sounds perfect! But we should also have something for the vegetarians and non-meat eaters. Maybe a big salad, and some pasta with a creamy sauce?”
Person 1: “Great idea! And for dessert, we could do something simple like a fruit salad or cupcakes. I think a fruit salad will be refreshing and easy to serve.”
Person 2: “Sounds good to me! I think we’ve got a solid menu now.”
Questions for Part 5:
- What type of appetizers do the speakers consider for the family reunion?
- a) Soup and sandwiches
- b) Cheese platter, vegetable dips, and mini bruschettas
- c) Fruit salad and cupcakes
- d) Chips and salsa
- What additional appetizers does Person 2 suggest?
- a) Fruit salad and cheese platter
- b) Stuffed mushrooms and shrimp cocktail
- c) Pizza and garlic bread
- d) Bruschettas and chips
- What is Person 1’s suggestion for the main course?
- a) Fried rice and soup
- b) Grilled chicken, ribs, and veggie skewers
- c) Salad and pasta
- d) Sandwiches and fruit
- What does Person 2 suggest for the vegetarians?
- a) Grilled chicken and salad
- b) A big salad and pasta with creamy sauce
- c) Fruit salad and cupcakes
- d) Vegetable skewers and breadsticks
- What dessert options are mentioned for the reunion?
- a) Cake and ice cream
- b) Fruit salad and cupcakes
- c) Brownies and cookies
- d) Pies and cookies
- What does Person 1 think about the menu after discussing it?
- a) They think it needs more variety
- b) They think it’s a great menu
- c) They want to add more appetizers
- d) They are unsure about the dessert
- What type of food is mentioned for the main course?
- a) Grilled meat and salads
- b) Barbecue with grilled chicken, ribs, and veggie skewers
- c) Pasta and vegetables
- d) Sandwiches and chips
- What is the final dessert choice agreed upon?
- a) Fruit salad
- b) Cake
- c) Cupcakes
- d) Ice cream
Part 6: Listening for Viewpoints – The Role of Automation in the Future of Work
Audio Script
Speaker 1: “Automation has already transformed many industries, and there’s no doubt it will continue to do so in the future. With the rise of AI and robots, many jobs that were once manual are now done more efficiently and at lower cost. However, there’s a concern about how this will affect employment. Some argue that automation will lead to massive job loss and create a divide between high-skill and low-skill workers. On the other hand, others believe automation will free up time for more creative and meaningful work, allowing people to focus on tasks that require human intelligence and emotional understanding.”
Speaker 2: “I see both sides of the argument. On one hand, automation could lead to greater productivity and innovation, but we also need to consider the social implications. If large numbers of workers are displaced by robots, how do we ensure they have opportunities to re-skill or transition to new roles? There’s also the question of how automation might affect income inequality. While automation could create new job opportunities, those who are already marginalized might not have access to the skills needed for these new roles.”
Speaker 1: “Exactly. It’s a complex issue. On the positive side, we have seen automation reduce the cost of goods and services, making them more accessible to a wider range of people. But there’s also the risk of inequality if the benefits of automation are not distributed fairly across society. Policymakers will have a huge role in ensuring that these changes benefit everyone, not just the tech giants and business owners.”
Questions for Part 6:
- What is the primary concern about automation according to Speaker 1?
- a) Increased costs for consumers
- b) Job loss and skill divide
- c) Better quality of goods and services
- d) Improved wages for workers
- What does Speaker 2 say about automation?
- a) It will lead to a reduction in worker skills
- b) It will help reduce the gap between rich and poor
- c) It will improve creativity in the workforce
- d) It may create social problems if not managed well
- What do both speakers agree on regarding automation’s impact?
- a) It will be beneficial for workers
- b) It could lead to inequality if not addressed properly
- c) It will create significant new job opportunities
- d) It will reduce product costs for consumers
- What does Speaker 1 believe is one positive aspect of automation?
- a) Increased unemployment rates
- b) Reduced cost of goods and services
- c) Job creation for low-skill workers
- d) Less innovation in technology
- According to Speaker 2, what issue needs to be addressed for displaced workers?
- a) Tax breaks for businesses
- b) Access to re-skilling or transition to new roles
- c) Longer work hours
- d) Subsidized wages for new jobs
- What is the role of policymakers in the future of automation, as discussed by Speaker 1?
- a) They should limit technological advancements
- b) They should help ensure the benefits of automation are shared fairly
- c) They should promote high-skill jobs only
- d) They should regulate the prices of goods and services
Answer Key
Part 1
- c) The booking is missing in the system
- b) Resolve the booking issue
- a) Booking ID or email address
- b) $75 for general admission, $120 for closer seats
- b) The car should be delivered to their hotel
- c) Delivery of the car within an hour
- c) Delivery of the car within an hour
- b) They express appreciation for the prompt solution
Part 2
- b) A football game
- b) The tickets might sell out
- b) $75 for general admission, $120 for closer seats
- b) A big salad and pasta with creamy sauce
- b) Fruit salad and cupcakes
Part 3
- b) Expanded mental health services
- b) Therapy sessions
- b) Ten visits
- b) Vaccines and routine screenings
- b) Discounts on gym memberships and wellness programs
Part 4
- b) To stimulate economic growth
- c) Businesses investing in local infrastructure
- b) For businesses that hire employees from underrepresented groups
- c) It will be increased by 2%
- c) April 1st
Part 5
- b) Cheese platter, vegetable dips, and mini bruschettas
- b) Stuffed mushrooms and shrimp cocktail
- b) Grilled chicken, ribs, and veggie skewers
- b) A big salad and pasta with creamy sauce
- b) Fruit salad and cupcakes
- b) They think it’s a great menu
- b) Barbecue with grilled chicken, ribs, and veggie skewers
- a) Fruit salad
Part 6
- b) Job loss and skill divide
- d) It may create social problems if not managed well
- b) It could lead to inequality if not addressed properly
- b) Reduced cost of goods and services
- b) Access to re-skilling or transition to new roles
- b) They should help ensure the benefits of automation are shared fairly
This chart shows how raw scores on the Listening Test align with their corresponding CELPIP levels. It is intended as a general guideline only. The raw score required to attain a particular level may vary slightly from one test to another, as the difficulty of questions can differ and may be scored accordingly. This also explains the minor overlap in some score ranges. CELPIP-GENERAL LISTENING TEST Number of Questions
Listening Test Score Chart
Number of correct Answers out of 38
CELPIP Level
35-38
10-12
33-35
9
30-33
8
27-31
7
22-28
6
17-23
5
11-18
4
7-12
3
0-7
M
A Note About Your CELPIP Score
Your Score
Your Approximate CELPIP Score