1.On the official test, if you do not finish Task 1 in 27 minutes, the screen will move to Task 2. You cannot go back to Task 1. However, in this practice test, in order to move forward in the test you must click on “NEXT.” 2.You have 53 minutes to complete this practice Writing Test.
Task:
You recently received a package that was damaged during delivery. Write an email to the courier service regarding the issue. In your email:
Instructions:
Task:
Your company is conducting a survey on whether employees would prefer a holiday cash bonus or an extra day off. Respond to the survey with your preference. In your response:
Instructions:
Subject: Damaged Parcel Received – Request for Resolution
Dear [Courier Service Name],
I am writing to inform you about an issue with a recent delivery. I received a package with tracking number [tracking number] on [date]. Unfortunately, upon inspection, I noticed that the parcel was damaged during delivery. The outer packaging was torn, and the contents inside were also affected. Specifically, the [describe damaged item(s)] were broken and rendered unusable.
I kindly request your assistance in resolving this matter. I would appreciate it if you could arrange for a replacement of the damaged items or provide compensation for the loss. Please let me know the steps I need to take to initiate the process.
I look forward to your prompt response and a resolution to this issue.
Thank you for your attention to this matter.
Sincerely,
[Your Full Name]
[Your Contact Information]
Subject: Preference for Holiday Bonus
Dear [Survey Coordinator’s Name],
Thank you for asking for employee feedback regarding the holiday bonus options. I would prefer to receive an extra day off rather than a cash bonus.
I believe that having an extra day off would provide me with the opportunity to spend more quality time with family or to relax and recharge. In addition, this extra time off would contribute to a better work-life balance, which is important for maintaining long-term productivity and overall well-being.
While a cash bonus is always appreciated, I feel that an extra day off would offer more personal value and help me return to work feeling more refreshed.
Thank you for considering my preference.
Sincerely,
[Your Full Name]